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Set working hours and staff availability

Choose the normal hours each staff member can be booked.

Working hours are set per staff member. A client only sees a time when the staff member is working, linked to the service and free for the full appointment.

In the app Open Working hours and select the person whose schedule you want to change.
  1. Open Menu, Working hours.

  2. Choose the staff member. Your permissions may limit you to your own hours.

  3. Enable each working day and enter its normal start and end time.

  4. Tap Confirm working hours.

  5. Add a closure for leave or exceptional dates, then check the diary or booking page.

In the portal Select a staff member, confirm the weekly schedule and add closed periods below it.
  1. Open Working hours and select the staff member.

  2. Set the start and end for each open weekday and switch closed days off.

  3. Select Confirm working hours.

  4. Use Closed periods for leave, unexpected closure or other date ranges.

  5. Preview the public booking page with a service linked to that staff member.

If a time still does not appear

  • Check the staff member is active and linked to the service.
  • Check service-specific availability and the minimum booking notice.
  • Look for another appointment, time block or closure covering the slot.

Still need a hand?

Tell us what you were trying to do, what you expected and what happened instead.

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