Set reminders and use notifications
Choose client reminder channels and keep on top of business alerts.
Client reminders are booking messages sent before confirmed appointments. Business notifications are alerts about activity or account items that need attention.
In the app Reminder settings are in Business; business alerts open from the bell.
Open Business, tap Edit and find Client Reminders.
Enable email and SMS as needed. Push reminders stay on for signed-in clients.
Choose Reminder timing and save the business settings.
Tap the bell in the top bar to see business notifications.
Open an alert to follow its action, or mark it read or dismiss it when finished.
In the portal Set reminders in Business and use the top-bar notification menu for alerts.
Open Business and find Client reminders.
Enable the required channels, choose when the reminder should be sent and select Save profile.
Open the bell in the portal header to preview alerts.
Use View all notifications for the full list, then open, mark read, dismiss or mark all read.
Delivery depends on contact details
- Email needs a valid client email address; SMS needs a usable mobile number.
- Push needs the client to be signed in with notifications allowed on their device.
- SMS usage can appear as a charge in business Billing.