Create services, prices and deposit rules
Add a bookable service with the right price, duration, staff and deposit.
A service tells OneDiary what the client is booking, how much it costs and how much diary time to reserve. Deposit rules are set per service unless full upfront payment is required for the whole business.
In the app Create or edit a service from Services in the menu.
Open Menu, Services and tap the plus button, or open an existing service and choose Edit.
Add a clear service name, optional description, group and image. Keep Status active when it should appear online.
Enter the price and choose any tax rates that apply.
Set the service duration and any preparation, cleanup or additional client time.
Choose no deposit, a fixed amount, a percentage or full payment. Stripe must be ready for online payment choices.
Link eligible staff and any add-ons, review service availability, then tap Save service.
In the portal The portal service editor is split into clear sections.
Open Services and select Add service, or choose an existing service.
Complete Basic details and Pricing, including status and any taxes.
Choose the Deposit type and enter the fixed amount or percentage when required.
Set Appointment time, Staff linking, Add-ons and Availability.
Select Create service or Save service, then check it appears in the Services list.
Deposit choices
- Fixed takes the same amount for every booking of that service.
- Percentage changes with the service and selected add-on total.
- Full payment takes the full booking total online.
- No deposit confirms the booking without collecting money online.