Connect Stripe for client payments
Set up or reconnect Stripe so you can take deposits and online payments.
Stripe handles card details, identity checks and payouts. OneDiary uses the connected account status to decide whether paid booking options can be offered.
In the app Open Payments Setup and continue the Stripe flow in the secure browser screen.
Open Menu, Payments Setup.
Under Customer payments, tap Set up, Continue setup or Update details according to the status shown.
Choose whether this business already uses Stripe, then complete the Stripe business, identity and bank details.
Return to OneDiary and allow the status refresh to finish.
When Customer payments shows ready, update services with deposit or full payment rules and test the booking wording.
In the portal Customer payment connection and subscription are both shown on Payments.
Open Payments.
In Customer payments, choose Connect Stripe or continue the outstanding setup.
Tell OneDiary whether the business already has a Stripe account, then complete the Stripe-hosted checks.
Return to the portal and confirm Customer payments is ready.
Review the displayed payment fees and update service deposit rules when ready.
If Stripe asks for more information
- Use details that match the person or business receiving payouts.
- A pending or requirements-due status means setup is not fully ready yet.
- OneDiary never asks you to enter raw client card details into the app or portal.