Control service timing and availability
Set service time, preparation, cleanup and narrower bookable hours.
Service timing can reserve more staff time than the client sees. Service availability can also narrow normal working hours for services offered only on certain days.
In the app Timing and Availability are sections in the service editor.
Open Services, choose the service and tap Edit.
Under Appointment time, set Service time. Add Preparation before or Cleanup after when staff need protected time around the client.
Use Additional service time only when the client appointment itself should run longer.
Open Availability and enable only the days the service can be booked. Add narrower start and end times where needed.
Save the service and test it through the booking page.
In the portal Use Appointment time and Availability in the service editor.
Open Services and select the service.
Set Service time, Prep before, Cleanup after and Additional customer time.
Open Availability, enable the correct weekdays and set optional service start and end times.
Save the service and confirm that displayed slots fit both the service rules and staff working hours.
How the times work together
- Working hours are the outer limit for the staff member.
- Service availability can make that window smaller, never larger.
- The whole reserved block, including preparation and cleanup, must fit without a conflicting booking or time block.